These tricks will help to subdue even the most intractable interlocutor. Read on!
1. Use powerful words
A convincing speech is made up of words that resonate. This method is constantly used in advertising.
Just imagine that you need to sell someone an auto insurance service. Of course, you can say that there are thousands of accidents on the roads every day. But it is better to construct the phrase differently: “Every day thousands of people die on the roads” or “Thousands of accidents result in death every day.”
Death is a stronger word than chance.
2. Try to look dignified but not arrogant
A nice appearance is good, but it can do a disservice. The danger is this: the person dressed better than the others feels strength and often begins to act condescendingly. And this is repulsive. Remember that the one you are trying to convince is a priori superior to you: he has the right to say no. So try to look good, but not be better than others.
3. Focus on the future
First, phrases like “We will” or “We will do this” entrenched in the mind of a person the idea that this will actually happen. Second, future tense constructs give him confidence that you will keep the promise and not abandon it. But in this case, you must know when to stop. Don’t be too annoying and don’t decide for someone else. Instead, focus on the possibilities and positive effects of this decision.
4. Choose a suitable communication channel
In order to convince someone, you must make the conversation itself comfortable for the interlocutor. Therefore, find out exactly how he prefers to communicate; in person, by phone, or by email. This will increase his loyalty and your chances of success.
5. Speak the language of the other person
Simple truth: people are more willing to trust those who are like them, whom they understand. Therefore, your task is to adapt to the interlocutor. Doesn’t he use jargon? So you shouldn’t either. Are you kidding? You also need to show a sense of humor.
This rule also applies to non-verbal communication. If a person is actively gesticulating, then you also need to be alive and open. If he chooses closed poses, he should be more restrained. The method also works with a group of people. You need to find out what manner of communication the audience responds to.
6. Don’t clutter your speech
Every time you use the words “uh-uh” or “ah-ah,” you lose the confidence of the interlocutor.
Remember: speech should be crisp and clear.
The best way to do it like this is to practice at home and think about your words a second before saying them.
7. Choose the right time
Another key to success in a conversation is the right moment. To do this, you will again have to study the person, analyze his life and schedule.
For example, many busy executives are overwhelmed with work at the beginning of the week, and on Friday, they already mentally retire. So Thursday might be the best time to convince them.
8. Repeat thoughts after the interlocutor
By simple repetition, you show the person that you are listening and understanding. At the same time, you can state your own opinion, for example, by saying: “If I understand correctly, you think this is important because of A and B. I heard this, and I think C and D.” The phrase works fine without using the alphabet.
9. Direct your emotions
Enthusiasm and excitement should naturally develop as the conversation progresses. Immediately attacking a person, splashing out your emotions on him, you can suppress or push him away.
Better to start the dialogue on an optimistic but relaxed note, and only then, gradually going into details, demonstrate more and more excitement and enthusiasm for the idea. This will make you look natural and can infect the other person with your feelings.
Adapted and translated by The Cop Cart Staff
Sources: Life hacker