Success at work not only relates to the technical skills of the employee. It is also necessary to have other aspects such as broad emotional intelligence
Thanks to this, we will perceive, evaluate, and manage our own emotions and those of others necessary for our work environment to be harmonious. In the following article, we show you how to apply emotional intelligence at work.
Although it is often said that we must put emotions aside at work, the truth is that it is not correct. If we put these emotions aside, we will never understand our moods. If we are sad or angry, we will transmit an incomprehensible image to the rest, who will not know what is happening to us. For this reason, emotional intelligence at work is essential.
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Likewise, if we do not apply emotional intelligence to third parties, we will never know what certain behaviors are due to, even going so far as to take some unfortunate answers that could be perfectly explained.
For this, it is essential to have good communication with everyone. By communicating, we will discover everything we need to put our emotional intelligence to work.
Several tools within emotional intelligence will help us manage this whole world of feelings. For example, it is important to externalize. For this, it is essential to transmit clearly what happens to us, we think, want, or feel. In this way, the companions will understand us.
Dynamic attention is also important. It is not about listening without more. The other person must know that we are interested in what he says.
Rather than just arguing, we must put assertiveness into practice. Assertiveness defends a communicational behavior in which we will never be aggressive or passive. We will give our point of view at the same time that we will put ourselves in the place of the other person. Thus, our criticisms will be accepted much better.
Empathy is important. We must be empathetic with our colleagues to see their perspectives and obtain more information about their feelings.
Thanks to these tools, we can manage our feelings and guide the emotions of others. Thus, conflicts can be resolved more effectively.
Adapted and translated by The Cop Cart Staff